OUR POLICIES

Future Appointment Guidelines ||

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Cancellation Guideline

• ​Arriving 10-15 minutes or later to an appointment may result in having to reschedule.

• Cancellations made with less than 48 hours' notice will incur a charge of 50% of the reserved service price, and any deposit paid will be forfeited. If you need to cancel, please call the salon—even on closed days—and leave a message if we do not answer. This ensures that your cancellation is recorded before the 48-hour window and avoids the cancellation fee. 

• No Call/No Show appointments will result in a "No Show" fee equal to 100% of the reserved service price.

• We understand that unforeseen circumstances, such as illness or emergencies, can occur. In such cases, a one-time courtesy warning may be given.

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Confirmation Policy

• We will reach out to confirm your appointment through text, email, or phone reminders.

• It is imperative that you confirm your appointment with us via our email, text or phone call reminders in order to secure your upcoming visit. 

• You must confirm scheduled appointments by clicking the link provided via email or text (any direct response will not be received other than by phone call). 

• You must call (717)208-7945 at least 48 hours in advance if any changes need to be made to your scheduled appointment. 

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